东芝Satellite L500D上的“电池不存在”

一个星期前我为我的笔记本电脑买了一个新电池,它工作正常,直到昨晚它无法启动。 我插上电源线并启动但是在启动时电池状态指示灯显示“不存在”,即使它绝对是。

dmesg | grep battery

 [ 0.412399] ACPI: Deprecated procfs I/F for battery is loaded, please retry with CONFIG_ACPI_PROCFS_POWER cleared [ 0.412411] ACPI: Battery Slot [BAT1] (battery present) [ 0.660147] [Firmware Bug]: battery: (dis)charge rate invalid. [ 0.660207] ACPI: Battery Slot [BAT1] (battery present) 

cat /proc/acpi/battery/BAT1/info

 present: yes design capacity: 4400 mAh last full capacity: 3497 mAh battery technology: rechargeable design voltage: 10800 mV design capacity warning: 340 mAh design capacity low: 102 mAh cycle count: 0 capacity granularity 1: 264 mAh capacity granularity 2: 3780 mAh model number: serial number: 41167 battery type: Li-Ion OEM info: TOSHIBA 

cat /proc/acpi/battery/BAT1/state

 present: yes capacity state: ok charging state: charging present rate: 2 mA remaining capacity: 0 mAh present voltage: 10447 mV 

所以我有点困惑,因为有些东西告诉我它在那里和充电而其他人没有。 无论哪种方式,电池都不再保持电量,因为如果我拉动电源线,它会立即关闭。

使用不同的操作系统重新启动笔记本 如果Windows或Mac OS找不到任何电池,则存在硬件问题 – 电池,电池“插孔”(从电池获取电源并将其送入计算机的部件)或连接。 重新插入电池。 如果不起作用,请申请保修。